The public domain is more open than ever to citizens, patients, students, entrepreneurs, and other stakeholders. To make this possible, more and more attention is being paid to optimizing online interaction. The corona pandemic has accelerated that process significantly in 2020. National and local government, public order and safety, education, and healthcare not only want to be digital and open, they now often have to be. To set up the process with the best results, high-quality solutions and equipment are needed. And above all: sound advice and pro-active support.